Work Relationship Policy
This Work Relationship Policy was last modified on October 31, 2020.
The purpose of this Work Relationship Policy is to manage the expectations and establish boundaries between Self-Made U, LLC and it’s clients.
It is the responsibility of the client to phone or Teleconference us for their sessions. A grace period of 10 minutes will be given. If the client has not called or Teleconferenced in within that 10 minute grace period, the session will be deemed cancelled.
If a session/meeting falls on a holiday or needs to be rescheduled for any reason, it is the client's responsibility to do so via email, phone or text.
Our working hours are M - F 8am CST - 4pm CST. While we aim to make every client feel special and as if they're our only client, the fact remains that we have many clients and other responsibilities that consume our daily schedule. All communication will be addressed within working hours. Any communication sent after 4pm during weekdays or over the weekend will be addressed the following business day. Likewise, we do not expect our clients to address any communication we may send after working hours until the next business day.
It is the client's responsibility to check their client portal for updates & session notes. We aim to update the client portal within 2 hours of the end of your last session.
Self-Made U, LLC operates under the notion that all policies, terms & conditions, and other materials available in the client portal have been read by our clients.
Changes To This Work Relationship Policy
Self-Made U, LLC may periodically update this Work Relationship Policy. We will notify you of any changes by posting the new Work Relationship Policy on the Site. You are advised to review this Work Relationship Policy periodically for any changes.
If you have any questions about this Work Relationship Policy, please contact me at [email protected]